Do I need a Kynoray account to practise?
No. Core practice, audio, local progress, statistics, daily goals, and reminders work without signing in. A Kynoray account is optional.
ChangMing support
Help with practice, sound, reminders, and your account.
Support for ChangMing on iPhone and iPad, with Android phone and tablet guidance as those editions become available.
Where is my practice progress stored?
ChangMing 1.0 stores practice progress and settings on the device. Signing in does not currently move or synchronize that local practice history between devices.
Why can’t I hear the notes?
Check the speaker control inside the practice screen, then check the device volume and audio output. If another Bluetooth or AirPlay device is connected, sound may be playing there.
How do daily reminders work?
When reminders are enabled and the daily goal is unfinished, ChangMing can send one local reminder at 20:00. You can turn reminders off in the app or in system settings.
Can I use si instead of ti?
Yes. Choose the seventh solfège syllable in the app settings. Existing practice history remains valid when the preference changes.
How do I manage or delete my account?
Open Kynoray Account from ChangMing or use the account center. Account deletion affects the shared Kynoray identity; clearing local ChangMing data affects only this device.
Contact support
Still need help?
Email capriole@kynoray.com and include your device model, operating-system version, ChangMing version, and a short description of what happened.
Business hours: Monday–Friday, 9:00–18:00 HKT.